Glass's Midas is an automated rules based workflow and diary management system. The system automatically allocates estimates to engineers using pre-defined rules. The following features are included…

• Inspection status for claims team (also on the web or Intranet)
• Inspection requests sent via the Internet
• Workflow management
• Claim Notification
• Diary Management allocation
• Estimate authorisation
• Work distribution
• Engineers daily worksheet
• User defined parameters
• Central database